Seems there's a lot of "revisionist" history on this subject. Most are saying it was politics of the good ole boy club, or because they were cast revolvers. While those two certainly were factors to varying degrees, the real reason for Ruger's failure to penetrate the LE market was...Ruger.
Mostly it came down to the fact they don't like people working on their guns. That lead to them not seeking a nationwide network of gunsmith for depot level repair. S&W and Colt had depot service in every state, and in some of the larger cities they had as many as 4 or 5. Depot level service is a make or break issue for law enforcement sales (much less so these days, but it can still be a factor). I used to work for one of the larger west coast service depot's for Colt and S&W.
I'm betting many here remember those days. It wasn't that the Security Six wasn't a great revolver; we all know it was. And while people were conservative about new technologies, we've seen with the right marketing and support, that can be overcome pretty easily.
Mostly it came down to the fact they don't like people working on their guns. That lead to them not seeking a nationwide network of gunsmith for depot level repair. S&W and Colt had depot service in every state, and in some of the larger cities they had as many as 4 or 5. Depot level service is a make or break issue for law enforcement sales (much less so these days, but it can still be a factor). I used to work for one of the larger west coast service depot's for Colt and S&W.
I'm betting many here remember those days. It wasn't that the Security Six wasn't a great revolver; we all know it was. And while people were conservative about new technologies, we've seen with the right marketing and support, that can be overcome pretty easily.